We make every effort to ensure the quality of our products. As a commitment to our goal of meeting the highest quality standards, we offer a money-back guarantee on garments that do not meet our quality standards.
We will credit your account when any one of the following occurs:
* Low quality print: Which means the print washes away after a few cycles in the washing machine. (for tees, shoes and pillow covers only).
* Printing error: The design printed is materially different from the order and artwork specifications.
* Incorrect print specifications: The size or placement of the print is more than 2.0" off from the provided measurements.
* Missing garments: One or more garments are missing from the order.
* Late shipment: If your order doesn't arrive after 45 days of purchase, please send us an email, we'll give you a full refund for your order.
We typically do not accept returns or refunds due to buyer error such as incorrect shipping address or selection of sizes, designs, colors, etc. Therefore, after placing an order from us, our system will send you an order confirmation email right away for you to check again and we only accept cancellation after 24 hours since the order was made.